Careers at Bellroy
Product Quality Technologist

IN A NUTSHELL

Since we launched with a range of six wallets 13+ years ago, we now release about 50 new products a year (give or take). We’re growing, and our Production team, (key to getting all of these products and those yet to come, out into the world) is searching for a quality specialist to ensure our customers receive products they love and will continue to use for a long time.

Reporting to our Production and Quality Assurance Manager, you’ll be responsible for running our quality control and assurance process. You will oversee the inspection of batches at different stages of pre-production to bulk production, identifying quality issues and reviewing quality reports from both internal and external sources. You will communicate these findings with our overseas manufacturers and internal product development team to mitigate potential issues while maintaining QC documentation and quality data to ensure consistency throughout the product life cycle. Things change quickly and you’ll also be expected to improve processes and support our production team to develop and implement quality systems along the way.

Bring us your sharp eye for detail, passion for quality control and desire for continuous improvement. In return, we’ll provide you with quality products to work with, a great team to work alongside and impactful work.

YOU COULD BE THE ONE IF YOU HAVE…

  • 3+ years experience in a product development or quality control role (soft goods, accessories and apparel industry experience preferred)
  • Experience working with pre-production samples and bulk sample approval processes upholding quality standards using QC manuals
  • Experience with statistical quality control methods with an understanding of industry standards, manufacturing processes and product timelines
  • Strong Excel/Google sheet and reporting skills
  • Exceptional time management and strong attention to detail
  • Excellent communication and problem-solving skills
  • An uncanny ability to pick up potential issues or inconsistencies before they become a problem
  • The desire to work collaboratively in a team within a fast-paced, agile environment

If you don’t tick all of these boxes but feel you would bring something great to this role, we’d love to hear from you.

IF YOU WERE HERE LAST MONTH, HERE ARE SOME THINGS YOU MIGHT HAVE DONE...

  • Examined the initial mass production samples alongside the supplier's final inspection and quality report to identify any disparities or areas requiring improvement according to the Production & Quality Handbook
  • Noticed some webbing issues and held discussions with suppliers regarding the discrepancies
  • Collaborated with suppliers to implement a corrective action plan specifically targeting the webbing issues for mass production
  • Oversaw the approval process for bulk samples, maintaining precise QC documentation and analysed the results to gain insights into mass production quality standards
  • Worked with our product developer to discuss potential quality issues in a new product and tweaked a process to facilitate quicker identification of such issues for future iterations
  • Assessed the upcoming production schedule, prioritising styles and colours for QC checks. Ensured alignment with both product quality performance objectives and the timeline for launching new products
  • Implemented and managed quality control processes, collaborating with suppliers and the quality audit team to ensure that final inspections meet or exceed established quality standards
  • Examined weekly return reports to identify recurring issues requiring further investigation
  • Worked closely with the customer experience team to compile and analyse customer feedback, informing ongoing quality improvement efforts.

WHY WORK FOR BELLROY?

We make great products that delight people in their everyday lives. We help our staff love their work and grow as people. We believe in working to help make the world a better place. As a certified B Corp, we pursue better ways to source our leathers (for environmental impact and animal welfare), reduce our impact on the environment and make sure our products last as long as possible. We are constantly looking for better ways to do… well, everything.

LOCATION AND HOURS

This is a full-time role based in our Collingwood office.

Start Day: We're ready when you are!


我們的使命

啟發更好的攜帶方式。
善用商業力量。
令世界,以及我們的團隊更加繁榮。

我們的工作空間

Bellroy是來自我們兩個「家」—— 貝爾斯海灘 (Bells Beach) 和菲茨羅伊 (Fitzroy)的心血結晶 。貝爾斯海灘有著輕鬆的戶外氛圍,恰好平衡菲茨羅伊 的創意城市風格。城市和大海;啟發與冒險,兩個地方為我們提供了完美的平衡。

貝爾斯海灘 (Bells Beach)

我們的海灘總部坐落在巨大的砂岩懸崖後面,俯瞰著澳洲最著名的衝浪海岸之一。這是我們的產品設計師在Maker Lab進行實驗的地方,也是我們的銷售團隊飲用大量的濃咖啡和進行一系列Skype通話的地方。這裡比我們在費茲羅伊的辦公室更加寧靜,我們更喜歡這種專注的環境。如果需要快速用餐,辦公室旁邊就有一家咖啡館,而我們每天上午11點的衝浪檢查總是提供了一個完美的機會,讓您在鹽風中重新調整思緒。

菲茨羅伊 (Fitzroy)

我們的Fitzroy辦公室位於墨爾本創意中心的核心部分。我們的創意、行銷、工程和營運團隊在這裡開展各種活動與專案,並確保每件Bellroy商品能都安全地發送到世界各地。走出辦公室外,您會發現街道充滿活力(還有在東京另一邊中最好吃的拉麵)。

遠端

在我們的兩個主要總部之外,我們還有一個遠距工作團隊 - 從西澳洲到亞洲部分地區、美國和歐洲。全球化是Bellroy的核心,它讓我們保持聯繫,並確保我們從許多不同的角度看待生活。如果您有網路連接,並且可以靈活地成為您每天不見面的團隊的一員,您可以考慮加入我們不斷發展的全球網路。

Our team image

我們的團隊

Bellroy需要多元化的團隊才能發揮作用。我們是來自超過 25 個不同國家(並且還在增加)的思想家和創造者的集合。每個人都有一套獨特的技能,這些技能融合在一起以實現清晰的願景——激發更好的帶領;利用商業作為行善的力量;幫助世界和我們的員工成長。

查看我們的領英

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